FedEx is an American corporation that offers worldwide courier delivery services. The company was founded in Arkansas in 1971 by Frederick W. Smith and currently serves over 220 countries and territories around the world. FedEx is listed in the New York Stock Exchange and it brings in annual revenue of about US$40 billion with a total equity of US$17 billion as per the year 2013. The company has an employee base of around 300000 as per the 2012 records and it also operates several subsidiaries such as FedEx Express, FedEx Office, FedEx Ground, FedEx Freight, FedEx Trade Networks, and FedEx Supply Chain etc.
The services offered by FedEx can be broadly classified into three main categories and they include the following:
- Worldwide courier services for packages up to or over 68kg
- International services
- Additional services
Worldwide courier services
FedEx has shipping solutions which includes economy and priority delivery services throughout the world. They offer customs cleared, door to door delivery services that are backed with a money back guarantee. For packages with weights up to 68kg, clients can choose early morning delivery option which takes 1 to 3 business days.. The normal economy option takes 4 to 6 business days while priority delivery for packages of up to 68kgs take between 1 to 3 business days.
FedEx also delivers packages over 68kg but less than 1000kg. Priority delivery of such packages takes between 1 to 3 days while economy deliveries take between 4 to 6 business days.
FedEx offers various services that are suited to meet the shipping demands of different individuals and companies worldwide. The following are the services provided in this category:
FedEx International First – this service delivers packages that are time sensitive into the United States and different major countries around the world. The service is available from Monday to Friday and commits to deliver packages as early as 8.00am in the United with other cities served also having specific delivery times. There’s an option for Saturday pickups available in some countries but this comes at an extra fee.
FedEx International Priority – this is one of the most popular services offered by the company and it offers time definite shipments not only in the United States but also to over more than 200 countries and territories around the world. The typical delivery time is between 1 and 3 business days and it’s available from Monday to Friday with Saturday services only available in certain countries.
FedEx International Priority Freight Services – This service provides customs cleared freight shipping services to more than 130 countries and territories. Depending on the destination and origin, it will take between 1 to 3 business days and it also has a real time shipping tracking which allows the clients to know the exact locations of their shipment.
FedEx International Economy – the international economy option deals with less time sensitive deliveries without necessarily compromising on reliability. It serves more than 200 countries, operates from Monday to Friday and delivers between 4 to 6 business days.
FedEx also offers the following additional services-:
- Saturday services
- Shipment of dangerous goods
- FedEx packaging
- Hold at FedEx locations
How to track your shipment with FedEx
FedEx allows their clients to have a real time tracking of their packages. Once you ship with the company, you will be provided with a tracking number which you enter in the tracking section of their website and you will be informed in real time about the location and status of your package. Suppose you are shipping multiple packages, you can track them all at once by inserting their respective tracking numbers each in a single line in the tracking box.
Customer Service Number
Clients can contact FedEx via email or for faster response one has the option of making a phone call. The customer service numbers are 1.800.GoFedEx or 1.800.463.3339.